Home Company Blog
When to contact your property manager
By: Rebecca Ramsey
November 18, 2021

If you are new to renting or you’ve never had to contact a property manager in the past, it can be a little confusing to know when to get in touch. Read ahead for some general signs for when it might be time you should give them a call.

Making changes to the premises

If you want to install some shelves or paint the walls of your rental home, you should get in touch with your property manager to ensure the owner will be okay with the changes. It may seem a bit over the top, but it is important to respect that the landlord might have plans for the property and changing things without permission can get you into hot water later.

Repairs and maintenance

Has your kitchen sink sprung a leak? That’ll warrant a phone call to your property manager. They’re there to make sure that your stay in the property goes smoothly and letting them know about repairs that need to be done is important. Also your landlord might have tradespeople that they trust and prefer to use, so while it may be well-intentioned to bring your dad in to fix the issue, your landlord might not be as thrilled as you think.

Concerns with your rent

When you begin a tenancy you commit to making regular rental payments on time. While it may be a bit intimidating to have to discuss this with your property manager, it's best to bring the issue up well before not making the full rent payment. If you let them know in advance, they will work with you to get the situation sorted again.

Terminating a tenancy

When you move into a new rental, it can feel like a new beginning. Sometimes though, life takes us in a completely different direction regardless of what plans you’ve made. If you need to consider terminating your lease you’ll definitely need to contact your property manager. A lease provides security for both you and your landlord and you’ll need to discuss your options and come to an agreement that works for all parties.

While this isn’t a complete list of situations that might warrant a phone call to your property manager, it is a good start. If you are unsure at any stage of your tenancy, give them a quick call, email or text to let them know what you need to chat about.

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Written by
Rebecca Ramsey
Rebecca prides herself on her unique approach of tailoring her real estate services specifically for each client. She takes the...
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